Digital Media Consulting · Berlin

Reach that sells tickets. Content that lasts.

Social media strategy, Meta ads, content and WhatsApp communication for live entertainment – from the first announcement to the sold-out venue.

#01Services

Everything between the idea and the applause.

No off-the-shelf packages. I take on exactly the pieces your show, tour or brand is missing – and make them work together.

Strategy

Goals, audiences, channels, cadence. A plan built around the tour calendar and presale phases – not around last week's algorithm.

  • Channel strategy
  • Content plan
  • Launch timing

Paid Media

Campaigns that sell tickets – on Meta since 2013, plus TikTok ads and Google ads: announcement, presale, last tickets, retargeting – with reporting that shows what actually works.

  • Meta Ads
  • TikTok Ads
  • Google Ads
  • Retargeting

Content & posting strategy

Which formats, which cadence, which story across the whole tour – on Instagram, TikTok, YouTube and Facebook? I develop the posting strategy, produce reels, stories and captions myself – and bring in videographers and photographers from my network for bigger productions.

  • Posting strategy
  • Reels & Shorts
  • Captions
  • Production network

Analytics & Reporting

What actually worked? Multi-year analysis, platforms side by side, numbers you can make decisions with – no vanity metrics.

  • Performance audit
  • Dashboards
  • Benchmarks

Influencers & partnerships

Find, brief and guide the right creators – so the collaboration fits the show instead of looking like an ad with a face.

  • Creator selection
  • Briefing
  • Results tracking

Workshops for teams & artists

How do the platforms really work today? Half a day or a full day, using your own accounts as the example. Afterwards the team knows what it can do itself – and what it can't.

  • Half or full day
  • Hands-on
  • On site or remote

WhatsApp: the most direct channel there is.

No algorithm in between, open rates that email and feeds can only dream of. I build WhatsApp channels and broadcasts, automate presale alerts, giveaways and comment-to-message flows – and make sure it still feels personal.

  • WhatsApp channels
  • Broadcasts
  • Presale alerts
  • Automated conversations
#02How I work

Explain. Advise. Run.

Three words that have defined the Hashtag Factory since 2013 – and still describe how I work. Directly with you, no account manager in between.

Explain

We look at what's already there: accounts, past campaigns, numbers, tour schedule. I explain what the platforms can really do today – and where your leverage is.

Advise

Together we build the strategy: channels, campaign structure, content formats, WhatsApp – all set up to be ready for presale and to keep running smoothly afterwards.

Run

I execute and stay on it: producing content, steering campaigns, weekly reviews, shifting budgets, answering fans. What works gets more; what doesn't gets cut.

#03Experience

More than ten years in live entertainment.

Comedy, shows, tours, promoters: I help artists grow their reach over years – from the first followers to communities in the millions, from the first announcement to the sold-out venue.

Experience

Since 2013Social media & ads

Organic channel management and paid media for live entertainment – continuously, not project by project.

Community

Millionsof followers

Worked with artists whose channels on Instagram, Facebook, TikTok and YouTube now count several million followers combined – with single accounts in the millions themselves.

Tickets

70+dates per tour

Campaigns for tours with 70+ dates – from concert halls to stadium shows, in Germany and the US.

International

DE · USTwo markets

Campaigns and content for the German-speaking and the American market – bilingual, with a feel for both audiences.

Experience in detail
  • Tour campaigns at scaleMeta and Google ads campaigns for tours with dozens of dates – from announcement to last-tickets phase, including editorial calendar, influencer casting and reporting.
  • TV and social, thought togetherCompanion campaigns for TV broadcasts: press, social media and second-screen mechanics that bring viewers straight into WhatsApp channels.
  • Building channelsSetting up new accounts and YouTube channels from zero – positioning, formats, cadence and alignment with everyone involved.
  • International rolloutSocial strategy for Germany and the US, subtitling and on-the-ground influencer outreach.
  • AI in productionImage and video generation for campaign creatives when shoot and budget don't allow otherwise.
  • Comedy
  • Magic & shows
  • Tours
  • Promoters
  • Broadcast channels
  • WhatsApp channels
AAA
Michael Kleppi, The Hashtag Factory
Michael Kleppi
Digital Media Consultant
The Hashtag FactoryBerlinsince 2013
#04About

Hi, I'm Michael.

I've been doing social media for live entertainment since 2013 – organic and paid, strategy and content, comedians, tours, promoters. Grew up in Bonn, studied on the US West Coast, at home in Berlin.

I care less about what's going viral right now than about what ends up in the venue: tickets sold, a community that stays, and numbers you can show the artist with a clear conscience.

And when I'm out and about – on tour or just around Berlin – I usually have a film camera with me. Some of the pictures are lying around here.

  • Berlin, Prenzlauer Berg
  • Social media & ads since 2013
  • WhatsApp communication
  • Network of videographers & photographers
  • Analog photography on the side
  • German & English
Box office · open

Next tour? New show? Let's talk.

Pick a slot right away – 15 minutes on Google Meet, no prep needed. Or drop me a line about what you're planning; I'll get back to you within one business day.